You have questions, We have answers!

When is Mears Service Center open?

We are open Monday – Friday 8am- 5pm. We are closed on Fridays around lunchtime to enjoy a team lunch together. We also offer after-hours drop off via our key drop box. With prior arrangements, we can also prepare your vehicle to be picked up at a convenient time for you.

What is your warranty on repairs?

A: Most of our repairs carry a 3-year, 36,000-mile Napa Autocare warranty. This warranty covers you nationwide with over 17,000 service centers. Some exclusions do apply such as commercial vehicles and some specific parts.

Do you offer courtesy or loaner cars?

WE DO! We have a small fleet of vehicles that are available for our customers to use while their vehicle is being repaired. We also offer shuttle service to either pick up your drivable vehicle or give you a ride home if you live within a reasonable distance.

Does Mears Service Center offer towing or roadside service?

We do not have roadside or towing services available. For towing services, we recommend Oceana Auto LLC. They can be reached at 231-873-3500.

Is an appointment required?

In most cases, we ask that you make an appointment for service. On occasion you have an emergency, let us know and we will do the best we can to accommodate a solution.

Does Mears Service Center offer financing?

We have partnered with Napa Easypay to offer consumer financing. Ask us about how to apply for this opportunity. All invoices are expected to be paid before the vehicle is released to the owner unless there is a preapproved charge account in place.

Are there any good places to eat while we visit the area?

YES! Some of our favorites include Golden Sands Golf Course and Bucket Bar, Chicken Shack, Golden Eatery, and La Probadita. There are also many other very good places to eat in the area. Check them out!

Do you work on dune buggies, motorcycles or boats?

These are about all we DON’T work on. But anything automotive, heavy duty, or agricultural is right up our alley!